1. Who are we?
Total Fire Services Ltd is a leading fire safety consultancy, providing fire risk assessments, fire safety training and consultancy services to organisations across the UK.
This policy explains:
3. How do we collect information about you?
We collect information directly from you when you are asked to provide personal details about yourself, including but not limited to when you:
We collect information indirectly from you when you use the Services, including but not limited to when you:
We collect information about you from other sources, including but not limited to:
4. What personal information do we collect?
We collect such information as:
5. What do we use your personal information for?
We will use the information to:
We may also use and analyse information about you in order to:
6. Do we share your personal information with anyone else?
Personal information collected by us may be disclosed to organisations:
We will only provide to third parties in accordance with our privacy statement. Upon request, we shall stop providing such personal information, unless such disclosure is required to (a) provision, bill and collect for the services requested or (b) by law.
7. How long do we keep your personal information for?
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
Security of Communications
Please be aware that communications over the Internet, such as e-mails and Webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
10. How can I find out what information Total Fire Services Ltd holds about me?
You have the right to see a copy of the personal information we hold about you and to have any inaccuracies corrected. We may charge a small fee for providing a copy of any information we hold about you. If you would like to do so, please send your request to:
Total Fire Services Ltd
29 Victoria Road
Lancashire BL6 5NA
If you would like us to remove your information from our databases, or stop sending you marketing material, please send a request by email to: firstname.lastname@example.org
Your Privacy and Cookies
1. What are cookies?
We use small text files placed on your computer called ‘cookies’ to collect standard log and visitor behaviour information in an anonymous form. We use this information to analyse how visitors use our website and to compile statistical reports on website activity. You can set your computer to reject cookies, but this may affect your ability to use certain parts of our websites. Except for information you specifically provide to us, we do not automatically collect any other information.
2. What types of cookies do we use?
We use Google Analytics on our website.
Google Analytics cookies are used to collect information about how visitors use our websites. We use the information to compile reports which help us improve our websites. The cookies collect information in an anonymous form, including the number of visitors to a website, from where visitors to a website have come from and the pages visited. For more information Click here for an overview of privacy at Google.
3. What are the main benefits of cookies?
Cookies can improve the user experience by remembering key information that the user has provided to us, so the user does not need to re-enter the information every time they access the website.
Cookies allow us to use aggregate data to improve our websites by helping us to identify the content our audience finds most interesting so we can produce more of it. For example, if we notice our audience is consuming more content related to a particular service in a month, we will plan to produce more of that content in the future.
4. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
What they say
"Due to internal resource issues we at Chessington World Of Adventures were struggling to meet our commitments of having "suitable and sufficient" fire risk assessment for all of our buildings and Rides on site. Meeting the challenge of maintaining our continued commitment to having "suitable and sufficient" fire risk assessments in place for all of our buildings and Rides on site required us to search for a competent third party supplier who could deliver our needs at a reasonable cost"
Kevin Bainbridge, Head of Safety & Technical Services[mc4wp_form]